Skip to main content

Have something to say?

Tell us how we could make the product more useful to you.

Double send?

I think there’s a bug - when I first clicked send, the request message froze. I clicked again, and it ended up sending twice in the email thread.

gladyswan1 year ago

Deleted messages do not stay in trash bin

When I delete a message from the Inbox, it moves briefly to the trash bin but bumps back into the inbox after a few seconds or refresh.

slavelle1 year ago
1
Accepted

Thread/Sent Email issues/missing

There are a couple of issues coming through here.. 1. When an email is sent from Zero to a non-Zero email (gmail in my testing) and then replied back, the thread is missing. The reply email isn’t visible in Zero. 2. Instead the inbox shows the original “sent” message but not the reply Subsequent replies aren’t visible at all if you continue to send/reply to that same thread. https://www.loom.com/share/dba5b792e63347aa826842df25488923?sid=e486011f-c2ec-40e5-a0ee-c65dd94a3630

Adam1 year ago
2

Multiple email account issues

We have a shared gmail account linked to Zero. 1+ people have the credentials and can access it. I recently added another personal gmail account and now each user can also see that personal email within Zero. At times the labels, are also being swapped between the accounts. So my team account will have the labels from the personal account unless refreshed. This may be expected behaviour, but I am not sure. If someone has access to one gmail, should they have access to all? However, when I log out of Zero with my accounts and attempt to log back in with the shared email address, my personal email is already signed in and is visible to all again. I can’t actually seem to properly log out of my personal inbox connection to 0.

Adam1 year ago
3

Label counts and sub-labels are off

Sub-categories of labels are not coming through within Zero (on the left hand navigation) and the label counts themselves are also off. In this example, selecting the Client label shows 6 emails. Only 5 actually have that label and there is a count of 1 in the left-hand nav.

Adam Little1 year ago

Dictation doesn't work in chat

When clicking the microphone button within the chat, it fails everytime. It successfully asked for permissions within my browser but still failed. Browser is Arc.

Adam Little1 year ago

No way to use prompts or AI features

I see a way to edit the prompts, but no way to trigger them on emails. I tried asking the AI chat bot to summarize the email I had open, but it asked me for an email id, which I do not have nor is that user friendly. When I gave it the name of the email, it still could not find an email from today. How is this an AI email app with no AI features? Literally the only AI feature I could see to do is retype my email response which gmail already can do with gemini.

Shane Kunz1 year ago
Completed

Suggestion for UX improvement

Hello, when you log in to zero with your google mail for the first time, it asks you for permission to read and send e-mails, but this is not a required field, you can continue by pressing continue. but the problem starts here, you can’t send mail since you didn’t give permission, and the error you get when you can’t send mail doesn’t explain the situation, it just says “Failed to send email”, so people may fall into an unknown. yes, when you log out and log in again, it now makes that permission required, so you can send mail afterwards, but as I said, there is such an error at the first login.

Yusuf1 year ago
3
Completed

Settings

Timezone search not working

[Deleted User]1 year ago
1
Completed

Chat Misbehaving?

I opened the chat and it seemed to have stuff in it. Then I asked it to find information about “decks” and it couldn’t find anything. It should have been able. Then it started talked to itself it appeared. Here is an excerpt: (note: the “any from poornima” was on the input side and I definitely didn’t enter that) i got a mail from poornima university yesterday , which i couldnt find It seems there are no emails from Poornima University in your inbox from yesterday. It's possible that the email might have been moved to another folder, archived, or deleted. You might want to check your spam or trash folders as well. If you need further assistance or want to search in other folders, feel free to let me know! any from poornima It appears there are no emails from Poornima University in your inbox. If you suspect the email might be in another folder, such as spam or trash, you might want to check there as well. If you need further assistance or want to search in other folders, please let me know! can you move all mails from zalando to a secondary space To move all emails from Zalando to a secondary space, we can archive them. This will remove them from your inbox but keep them accessible in your "All Mail" folder. Let me find the emails from Zalando first, and then I'll proceed with archiving them. It seems there are no emails from Zalando in your inbox at the moment. If you believe they might be in another folder or if you need further assistance, please let me know!

James Seigel1 year ago
3
Completed

AI chat not finding recent payment failures and renewing subscriptions

I feel like this worked when I tried 0.email the first time a couple of weeks or so ago? was considering upgrading, but not with how bad chat seems to be now.

Denis Andrejew1 year ago
1
Completed

Inbox switching takes over 1-3 seconds to switch

Not entire sure if this is a state bug, but i cannot reliably load email inboxes Video attached.

txj-xyz1 year ago
QA

Cannot switch inbox types when hovered over element

It appears when you have your mouse over the element for the inbox types, they key-bind is not triggered. As well as label 1 is missing a key-bind. Video attached of hitting 1 through 6 when hovered/not hovered

txj-xyz1 year ago
1
Completed

Onboarding Screen Reappears on Every Login

The onboarding screen is displayed every time a user logs in, even after it has already been completed in a previous session. Expected Behavior: Once a user completes the onboarding process, it should not be shown again on subsequent logins. Actual Behavior: The onboarding flow is shown every time a user logs in, regardless of whether it has already been completed.

itishesh1 year ago
1
Completed

State of emails not updating after clicking on unread email

Seems to not be updating state and throwing errors. Video attached

txj-xyz2 years ago
1
Completed

Logged out daily / Shown onboarding

I’ve been getting daily logouts, and once I sign back in, I’m shown the onboarding and have to reaccept the Oauth2 Policy again. Any word on this or similar threads?

txj-xyz2 years ago
7