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  • Adam

    •

    Aug 12, 2025

    This is also happening in our instance. Attached are the gmail vs zero screenshots that show how threads are not being handled correctly. Basically, any email sent from 0 isn’t appearing in the thread.

    • Adam

      •

      Aug 12, 2025

      This may be a unrelated issue but in this most recent case, a sent email was being displayed in the inbox, and the last email from the thread has yet to arrive after 45+.



      In this example, you can see Stacey’s final message “Ok, I am definitely…” has yet to arrive and the previous email is showing from neozenvet but appearing in the inbox

  • Nizar

    Team•

    Apr 11, 2025

    is this still happening @Axel Eriksson

    • Axel Eriksson

      •

      Apr 11, 2025

      Yep - seems like it!

    • Axel Eriksson

      •

      Apr 11, 2025

      Can 100% confirm this is still an issue :)